Organisational Development Essay Example | Topics and Well Written Essays - 2500 words

Organisational Development - Essay ExampleObsolete engineering is used. Time lag in maintaining trust and good go forth is present. Opportunities Favourable circumstances that can be a source of potential benefit for Jims cleaning are as follows After training programs, results pull up stakes depict improvement in employees attitude and this will also result in potential new markets and strong brand loyalty by old clients. Emerging new technology from erect taking to service delivery can enhance competitiveness. Expansion of business can be do in other cities as well as a result of increased customers awareness in cleaning services. Expansion can be made in service head for the hills as well to increase customers loyalty and broader range of customer needs. Threats The possible threats to Jims Cleaning are as follows Low morale will result in employee turnover. Many competitors are entering the market. Development Plan In order to resolve the problem, the development process co mprises of following travel Problem Lack of service employees interpersonal attributes in Jims Cleaning is negatively impacting customer ecstasy and their commitment to retain withntioon to Jim 000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 this company. Decreasing morale of employees is directly affecting the level of satisfaction of customers and ultimately mastery chart of Jims Cleaning. Employees in Jims Cleaning are not getting successful in satisfying customer to the optimum level. Henceforth customers are not spreading the awareness of Jims Cleaning to their friends or family. This is damaging the image of the organisation in different ways. Needs are going unfilled, develop of mouth and repeated customers are declining. Ultimately, bad customer... This essay stresses that the on-going training program will help to cost increase our employee satisfaction. Through this training program the employees will become mo re confident, can upgrade their skills, can maltreat with the changes occurring in the organisation, can work with full potential, and can deal with changing demands and needs. The training program will result in employees who are creative, motivated, satisfied with their careers and have high morals. Training course will deed over them to achieve higher customer satisfaction and responsiveness in meeting the job roles. This paper polish offs a conclusion that organisation development is a necessary process of improving organisation effectiveness and for achieving the craved goals. If Jims Cleaning concentrates on creating value in employees only, then it will be able to make a positive connection between employee satisfaction and organisation profitability. The management should recognise that employee morale, performance and general job satisfaction is a highly important component for increased profitability. If this change is implemented in the organisation, it will definitel y produce positive results. Successful execution of the plan will allow Jims Cleaning to constantly perpetuate this synergistic relationship. By this relationship, Jims Cleaning will win customer loyalty that ultimately results in increased corporate profitability. Satisfied employees are a precondition for increase productivity, responsiveness, quality, and customer service.